Business Texting Registration (10DLC)

10DLC is the U.S. carrier registration framework for application-to-person messaging over standard long code numbers. Registration helps carriers verify sender identity, enforce trust rules, and reduce filtering risk.

Approval depends on registry and carrier review. Typical processing windows vary by queue volume and submission quality. Incomplete submissions or unclear consent flows are the most common causes of delays.

Required Information Checklist

• Legal business identity and tax information
• Public website and support contact details
• Clear use case category and three realistic message samples
• Documented opt-in workflow and evidence source
• Expected sending volume and campaign attributes

Messaging Compliance

• Obtain explicit consent before sending promotional or recurring messages.
• Honor STOP and HELP keywords immediately with clear support guidance.
• Disclose frequency expectations at opt-in and in program terms.
• Maintain accessible privacy policy and terms language.
• Prohibited content includes sexual content, hate, alcohol/tobacco to minors, firearms trafficking, and related high-risk abuse patterns.